Describe a normal day for a Client Assistant at RSP.

Our standard workday is 8 hours (Monday through Friday). Our employees spend the day completing data processing tasks and working with other team members. There is a one-hour lunch break from 11:30 or 12:00, and employees may either go to the business complex cafeteria or use the kitchens in our office. Occasionally, employees will have opportunities to participate in training sessions either in the classroom or online, such as English, Insurance, Professional skills, etc.

Do employees work overtime?

In general, employees do not need to work overtime. However, sometimes clients will ask the team to work overtime to finish a particular project, in which case employees will be paid at rates based on our company policy and the labor law, or they can choose time compensation based on our policies.

Why do you need two computer monitors?

Most insurance companies in the U.S.A. equip their office computers with two monitors, because people often use more than one document or program at a time. Two monitors can help people to reduce the actions in switching between documents or software. For example, if you are writing your resume on one monitor, you can have an example on the other monitor to refer to. In this way, you don’t need to switch between 2 documents by clicking on them, and you can complete the work more quickly and easily. RSP adopted this method so that our employees can work more efficiently and comfortably.